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Redo partner agency

A returns and exchanges platform for Shopify that steers refunds toward exchanges and store credit. DYODE sets it up inside the store's own pages and policies, so the return flow keeps revenue instead of just processing it.

Redo Partner

Returns and exchanges
Shopify-native
Refunds steered to new orders
Exchange-first
Return portal in your theme
Branded
Revenue kept, not just refunds
Measured

What we do on Redo

The work we take on as your Redo partner.

  • Returns PortalA branded return and exchange flow that matches the store, not a third-party page.
  • Exchanges & Store CreditInstant exchanges and credit offered before a refund, so more of the order stays.
  • Policy SetupReturn windows, fees and final-sale rules configured to match your written policy.
  • MigrationMoving from another returns app without breaking open returns or customer links.
  • ReportingReturn reasons tracked so sizing, PDP copy and photography get fixed upstream.

Why brands bring us in for Redo

  1. Return reasons feed the PDP and sizing fixes we ship
  2. Set up inside the theme, with accessibility handled
  3. Policy and app settings kept in agreement
  4. Migrations planned around returns already in progress

Too many refunds, not enough exchanges?

We'll scope a Redo setup for your return policy. A strategist replies within 1–2 business days.

Get a free scope estimate

Most projects are scoped within 1–2 weeks.