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Rebecca Minkoff

Klaviyo email and Attentive SMS for every Rebecca Minkoff sale

Industry
Apparel
Services
Email/SMS
Rebecca Minkoff in a striped top and sunglasses, seated in a wicker chair with a navy leather satchel on her lap

The Challenge

Rebecca Minkoff sells handbags, shoes and ready-to-wear, and its calendar runs on sales, product drops and holiday pushes. Its Shopify store had just been rebuilt by another agency. What it needed next was a team to turn that calendar into emails and texts, on Klaviyo for email and Attentive for SMS.

The bar was the brand's own look: editorial photography, a black-and-white wordmark, gold for the holidays. Every send had to read like Rebecca Minkoff, at the pace of a promo calendar.

Model in a plaid shirt with a brown suede Rebecca Minkoff shoulder bag, standing by a field
Rebecca Minkoff smiling in a leather sling chair with a tan suede shoulder bag

The Approach

DYODE started with the account and the brand's global marketing calendar, then built a set of modular email blocks: header, navigation, dynamic product grids, image gallery, footer and social. New campaigns were assembled from those parts instead of a blank page.

Designs went to the brand for review before anything was scheduled, with a shared Slack channel and regular calls to keep the calendar moving.

What We Built

Klaviyo campaign emails for sales, launches and holidays: a tiered Giving Thanks sale with three spend-based codes, a seven-day gifting countdown with a new offer each day, early-access sitewide sales, summer markdowns with an animated product carousel, and a New Year note from the founder.

SMS and MMS in Attentive. DYODE set up and scheduled the text campaigns, reported on them and managed the Attentive relationship, with GIF-based MMS designed to match each email.

One design, every channel

Later in the engagement the brand moved its calendar and strategy in-house and kept DYODE as its production team. Each campaign was designed once, then built as the email, the MMS, the homepage banner and the paid social sizes, so a sale looked the same everywhere a shopper met it.

Rebecca Minkoff Giving Thanks tiered-sale email next to the Ring It In 25% off sale email

The Results

For more than two years, DYODE turned Rebecca Minkoff's promo calendar into finished emails, texts and banners on Klaviyo and Attentive.

Every email in this gallery is a real send from the brand's Klaviyo account, built from DYODE's designs: the Giving Thanks sale, the seven days of gifting, Ring It In, the sitewide sale and the summer sale.

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