Gorgias partner agency

Customer service stacks that protect margin and lift LTV: macro libraries, automation rules, AI-powered responses, and pre-sale chat. Support is a revenue function, and DYODE sets it up as one.

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Gorgias Partner

Macros, rules, automations: Setup
Auto-responder & assist: AI
Chat to close revenue: Pre-sale
Live in weeks: Fast

What we do on Gorgias

The work we take on as your Gorgias partner.

Helpdesk SetupInbox structure, ticket routing, tags, and SLAs designed around your team and your shoppers.
Automation & MacrosMacros, rules, and automations that close repetitive tickets without losing brand voice.
AI Agent & Auto-ResponderGorgias AI configured with the right guardrails to deflect tickets and assist agents - safely.
Pre-Sale Chat & RevenueChat campaigns and flows that convert hesitant shoppers, attribute revenue to support.
Stack IntegrationClean integration with Shopify, Klaviyo, Recharge, Loop, and your OMS so agents have full context.
Reporting & QADashboards on response time, CSAT, deflection rate, and revenue from chat - not just ticket volume.

Why brands bring us in for Gorgias

Gorgias partner with hands-on setup and optimization experience
Treat support as a revenue channel, not just a cost line
Tight integration with retention, returns, and subscription stacks
Operator-led playbook for AI rollout - safely and incrementally
Ongoing optimization, not just initial setup

Stores where we’ve put Gorgias to work

Packages and services that use Gorgias

Want support that pays for itself?

We'll audit your current setup and scope a Gorgias rollout focused on deflection and revenue. A strategist replies within 1–2 business days.

Get a free scope estimate

Most projects are scoped within 1–2 weeks.