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Hotjar partner agency

Heatmaps, session recordings, and on-site surveys that surface the friction analytics can't show. Those findings feed straight into the CRO, design, and development roadmap so the work compounds.

Hotjar Partner

Combined research
Qual + Quant
Click, scroll, move
Heatmaps
On-site & exit intent
Surveys
Real session playback
Recordings

What we do on Hotjar

The work we take on as your Hotjar partner.

  • Heatmap AnalysisClick, scroll, and move heatmaps across home, PDP, collection, and cart to surface what's working and what isn't.
  • Session RecordingsTargeted session reviews of high-intent and rage-click sessions to find friction points.
  • On-Site SurveysExit intent, post-purchase, and on-page surveys that surface objections in the customer's own words.
  • Funnel AnalysisConversion funnel visualization to find the steps where revenue is leaking.
  • Insight-to-RoadmapWe turn raw recordings and heatmaps into prioritized CRO and design tickets.
  • Team EnablementSet up your team to use Hotjar properly so insights keep flowing after we're done.

Why brands bring us in for Hotjar

  1. Hotjar partner with a structured research-to-roadmap process
  2. Insights feed directly into CRO, design, and dev sprints
  3. Privacy-respecting setup with proper masking and exclusions
  4. Combined qual + quant approach with GA4 and Shoplift
  5. Operator-led: we know what to look for, not just what to record

Want to see why users aren't converting?

We'll set up Hotjar and deliver a friction audit within two weeks. A strategist replies within 1–2 business days.

Get a free scope estimate

Most projects are scoped within 1–2 weeks.